Teen Counseling Review

Last Updated: October 2024

Our Summary Takeaway

Teen Counseling
1,005 reviews on 2 websites

If you’re a parent looking for one-to-one counseling for your teen, then this is the service for you. Teen Counseling is designed specifically to support teens and parents with virtual therapy, guidance and support from certified mental health professionals. Teen Counseling specializes in anxiety, stress management, coping skills, self-esteem, bullying, eating disorders and other issues that impact young adults and their parents. Users are assigned a specialized online room with their counselor, which they can use to communicate via messaging, live chat, phone sessions and video sessions. Counseling sessions are confidential between teens and their counselors, but therapists will alert parents in the event of any safety concerns or emergencies, balancing confidentiality and safety for all parties. With Teen Counseling, you’ll receive ongoing support for you and your young person from the comfort of your home, at an affordable price, and on a schedule that suits you. 

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Speciality Areas

TeenCounseling provides professional mental health advice for teens between ages 13-19. The service focuses on a variety of issues which young people face on a daily basis and also offers support for parents seeking advice in dealing with their teens. The platform’s aim is to help young adults and their families with mental health solutions for issues including:
  • Anger
  • Anxiety
  • Bullying
  • Coping skills
  • Depression
  • Eating disorders
  • Stress
  • Self-esteem

Therapist / Counselor Qualifications
and Screening Process

TeenCounseling has over 5,400 accredited counselors registered on the platform. Each has either a Master's Degree or a Doctoral Degree in their field and has been licensed by their state's professional board. 

The roster of TeenCounseling professionals includes:

  • Psychologists (Ph.D/Psy.D)
  • Marriage and Family Therapists (LMFT)
  • Clinical Social Workers (LCSW), and
  • Professional Counselors (LPC)

Pricing

TeenCounseling is available as a recurring subscription service, and pricing can typically range from $40 to $70 per week, billed monthly. Pricing will depend on the number of sessions you schedule each week and includes messaging, chats, phone, and video sessions. 

How to Sign Up

Signing up with TeenCounseling is extremely simple and can all be done via desktop, tablet, or phone. To begin the process you, as the parent, will need to decide whether or not you are signing your child up for counseling, if you are simply there for parental advice, or if you would like to decide at a later date. 

Different answers will give you slightly different options, but the general process is as follows:

  • First, you'll provide information regarding you and your child's current situation.
  • Based on your answers, you will be matched with a licensed therapist.
  • Next, you will be taken to a secure payment page, where you input your personal and payment details.
  • If you are a parent, you can discuss your child's problems with the therapist you've been matched with. Once you’re fully satisfied and confident with the therapist, you can approve the therapist who will then connect with your child.
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User Experience

You are able to access all areas of the site by simply logging into the website. The site itself is organized into rooms, similar to Skype or Google chat. Teens can message their counselors 24/7, even if the counselor isn't immediately available, and the counselor will respond once they receive the message. These are private, safe, and secure places where teens come to confide in their counselors and as a parent, you will not have access. However, if your child's counselor feels that intervention is needed, they'll alert you.  

The platform works seamlessly on all types of desktops and devices, and there is also a mobile app for iOS or Android.

Privacy

TeenCounseling has taken steps to ensure their platform strictly protects the privacy, safety, and confidentiality of all its users. They have a world-class browsing encryption system (SSL), and all the messages between teen and counselor are secured and encrypted by banking-grade 256-bit encryption. TeenCounseling's servers are hosted by an 'A Grade' facility and their databases are encrypted and scrambled even further —  meaning your data becomes redundant and useless in the highly unlikely event of a hack.  

What your teen talks about with their counselor will remain private; however, there are a few things they are required to share with either a parent or other adult. Therapists are required to break confidentiality if the following occur: 

  • If they are seriously contemplating severely harming themself or someone else;
  • If they share with the counselor that they are being abused or neglected, or know of another person under 18 who is; or 
  • If they share with their counselor that they know of an elderly person who is being abused or neglected.  

Company Overview

TeenCounseling offers teens and their parents a place where they can come to discuss their problems and seek effective help and support. Accessing support online, at a time that suits them and their needs, offers young people a safe haven where they can come and discuss their problems with accredited counselors. The service is affordable, flexible, and offers users the confidentiality and privacy they need, especially when dealing with sensitive issues and growing pains. 

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