Our take on ReGain
Last Updated: October 2024
If you're looking for one-to-one relationship, marriage, or intimacy counseling, then ReGain is the platform for you. ReGain is a specialized online therapy platform designed for individual and couples counseling. Counselors will assist you in improving your relationship or solving marital issues by tackling challenges in a safe, structured, and discreet manner. You and your partner can share an account to communicate with your counselor together, and while written communication is visible to all three parties, either of you can also speak with your counselor privately during individual live sessions. This provides couples with the ideal combination of confidentiality and transparency. All counselors and therapists on ReGain are licensed psychologists, marriage and family therapists, clinical social workers or professional counselors with either a Master’s or Doctoral Degree in their field. With competitive pricing, a selection of highly accredited therapists and a flexible user experience, ReGain is our top choice for online couples counseling.
Visit SiteReGain counselors are licensed, trained, and accredited psychologists; licensed marriage and family therapists; clinical social workers; or licensed professional counselors (LPC or LPCC).
All counselors have either a Master’s or a Doctoral Degree in their field, and have completed the necessary education and training to ensure they are certified by their state's professional boards.
They also have at least 3 years and 1,000 hours of hands-on experience, with a deep-rooted interest in relationship counseling.
ReGain is a monthly subscription service that costs between $40 to $70 per week (billed monthly), depending on the amount of sessions and involvement you require.
Memberships are charged to credit cards or a PayPal account on a recurring monthly basis, but you can cancel your subscription whenever you want.
To sign up, simply visit the website via a desktop, mobile, or tablet and click "get started." Choose whether you want individual counseling, couples counseling, or to decide which option is best at a later date.
You then complete a questionnaire, where you will discuss your main concerns, objectives for your sessions, and your preferences when it comes to your counselor. After you complete the online form, you’ll enter your personal details and create your account. You’ll then have the option to invite your partner to sign up.
The process to match you with a counselor can take from a few hours to a few days, depending on availability, but your subscription period won't begin until you have successfully matched with a ReGain counselor.
The platform works seamlessly on all devices, and you don't need to be connected to ReGain all of the time — you can receive email updates which notify you when you receive a reply from your counselor. There is also an app for both iOS and Android so you can connect whenever you feel like you need some support or advice.
ReGain prides itself on delivering a user experience that provides equal access and opportunity for individuals with disabilities. Their service is aligned with the most recent Web Content Accessibility Guidelines at the AA level and they utilize the Accessibe interface, which improves the screen reader experience and provides an interface that enables users with visual impairments to adjust the design and experience of the website.
They also have an extensive library of free articles for you to access, regardless of whether you have a subscription package with them.
The relationship between you and your therapist is protected by state and federal laws and, if you choose, you can join the platform under a pseudonym to protect your identity. Emergency contact information is kept in ReGain's system, which your counselor can access in case of an emergency if he or she believes you or someone else may be in danger. ReGain doesn't cooperate or work directly with any insurance companies or employers, so you don't have to worry about your data being sold or shared with third parties.
At any time during your subscription, you have the ability to "shred" your messages, which will remove each message you've sent so it no longer appears in your account. All messages between your counselor and you are secured and encrypted by banking-grade 256 bit encryption, which means that the messages you choose to delete actually get deleted.
ReGain's servers are hosted via an 'A Grade' facility and their databases are encrypted and scrambled even further, meaning your data becomes redundant and useless in the highly unlikely event of a hack.
ReGain is the 21st century answer to couples and relationship counseling. The online subscription platform allows you to seamlessly manage your sessions online at times that suit you, and gives you the freedom to continue or cancel whenever you want. The technology, privacy, and confidentiality measures are the best in the field, offering users peace of mind on their journey to rekindling and repairing their relationships.
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