Pride Counseling Review

Last Updated: December 2024

Our Summary Takeaway

Pride Counseling
1,104 reviews on 2 websites

Pride Counseling provides a secure, private online counseling experience for anyone who needs expert assistance or therapy. The service is especially well-suited to anyone who identifies as LGBTQ+ and may be dealing with mental health issues such as depression, anxiety, gender and sexual identity issues, and more. Pride Counseling understands that confidentiality is of utmost importance during therapy, which is why their messaging platform is encrypted, and they do not require you to disclose your identity when communicating with your therapist. Furthermore, a comprehensive screening process ensures that users are matched with the counselor who best suits the therapy they require. All counselors are licensed, experienced psychologists (PhD / PsyD), marriage and family therapists (LMFT) clinical social workers (LCSW / LMSW) or licensed professional counselors (LPC). Members can communicate with their counselor via secure messaging, live chats, phone calls and video conferencing, allowing users plenty of avenues to receive the care they need and deserve. 

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Speciality Areas

Pride Counseling provides specialty assistance to people suffering with personality or gender issues, mental health issues, and relationship issues. It is targeted towards people in the LGBTQ+ community, but anyone can turn to Pride Counseling for help. Pride Counseling specializes in the following areas:
  • Anger issues
  • Anxiety 
  • Addictions
  • Coming out issues
  • Depression
  • Eating disorders
  • Family conflicts
  • Grief
  • Parenting
  • Relationships
  • Self-esteem issues
  • Sleeping disorders
  • Stress
  • Trauma

Therapist / Counselor Qualifications
and Screening Process

All Pride Counseling psychologists, therapists, professional counselors, and clinical social workers have at least a Master’s degree and have been qualified and certified by their state’s professional board; many also have a Doctorate degree. They all have at least three years and more than 1,000 hours of experience in their field of specialty. Furthermore, all Pride Counseling counselors specialize in assisting people from the LGBTQ+ community.

Pricing

Pride Counseling provides a transparent pricing plan of a flat weekly rate of $65, which is charged on a monthly basis. It does not provide a free trial or money-back guarantee, but users can cancel their membership at any time. Like most online counseling services, Pride Counseling’s services generally aren’t covered by health insurance, Medicare or Medicaid.

How to Sign Up

To sign up for Pride Counseling, you must first complete a short questionnaire about your needs. This helps the service understand the help you require and matches you to the most appropriate counselor, psychologist, or therapist. When the questionnaire is completed, you’ll need to create a private account with your first name or a nickname, email address, and password. You’ll then be emailed a three-digit verification code to enter into the website. This takes you through to additional questions about your preferred type of counselor, the level of expertise you want them to have in various areas of therapy, and an option to explain why you want therapy. 

With that completed, you need to provide payment details with either a credit card, Google Pay or PayPal. Based on the information provided, you’ll be matched to an appropriate counselor, which typically takes a few hours, but can take up to a few days depending on counselor availability.

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User Experience

Pride Counseling users communicate with their counselor by exchanging messages, live chat, phone calls, and video conferencing. 

When a user is matched with a counselor, they enter a secure private area where they can discuss their current issues, worries and concerns. The counselor will provide responses, insight, guidance, and feedback. The room is open 24/7 for users to access anywhere on any internet-connected device. The counselor will respond when they receive the message, and the user will receive an email notification if they are not signed into the platform when they get a message. The private virtual room also has phone and video conference capabilities for users to speak directly to their counselor at an agreed-upon time. 

Privacy

Pride Counseling has built a state-of-the-art infrastructure that protects users’ privacy and safeguards the information they provide. It provides best-in-class security and confidentiality and privacy standards that go beyond what is required by law and regulations to ensure all users can stay anonymous. All information is protected by federal and state laws and all databases, messages, and personal details are secured by banking-grade 256-bit encryption.

Company Overview

Pride Counseling is a highly reputable online service that provides secure counseling for anyone who needs expert assistance or therapy. The platform is especially well suited to anyone who identifies as LGBTQ+ but offers help to anyone who needs it. The Pride Counseling staff members understand the need for counseling for the LGBTQ+ community, and each of the Pride Counseling therapists specialize in LGBTQ+ counseling. If you consider yourself a part of this community and are looking for a therapy platform that can empathize with your needs, we recommend giving Pride Counseling a shot. 

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