Online-Therapy.com Review

Last Updated: December 2024

Our Summary Takeaway

Online-Therapy.com
194 reviews on 1 website

Online-Therapy.com is an online counseling program based on cognitive behavioral therapy (CBT), one of the most popular psychotherapeutic approaches for treating mental health needs. This approach aims to help people identify, challenge and overcome dysfunctional behaviors, emotions and thoughts. As part of the program, you will receive unlimited access to a personal therapist who will guide you through your mental health journey. The program is divided into 8 sections, or chapters, which include information and tools to help you identify, challenge and improve your mental wellbeing. You will also work with your personal counselor to complete worksheets, journals and other activities on a weekly basis, including free yoga resources!

Online-Therapy.com differs from traditional forms of therapy as it gives people a clear, predetermined structure. It focuses on what is currently happening in your life as opposed to psychoanalyzing past traumas, resulting in a practical and applicable approach to therapy. Unlike most session-based therapy programs, Online-Therapy.com provides all of the information you need to challenge yourself in a format that you can digest at your own speed.

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Speciality Areas

Online-Therapy.com focuses on cognitive behavioral therapy, or CBT, which is based on the concept that peoples’ thoughts, as opposed to external stimuli such as events, other people, and situations, influence their feelings and behaviors. This insight helps people change the way they think to help them act and feel better. Through this approach, Online-Therapy.com provides support and treatment for a wide range of health issues. These include mental health problems related to addictions, anxiety, panic attacks, and phobias, as well as issues relating to grief, marriage and relationships, parenting, sleep, and weight loss. The service’s core specialties are:
  • Addictions
  • Anger management
  • Anxiety
  • Depression
  • Health anxiety
  • Obsessive-compulsive disorder
  • Panic attacks
  • Procrastination
  • Post-traumatic stress disorder
  • Relationship issues
  • Self-esteem
  • Sleep or insomnia issues
  • Social anxiety
  • Stress
  • Weight loss

Therapist / Counselor Qualifications
and Screening Process

The platform’s team of expert therapists and counselors range from licensed psychologists to registered psychotherapists, social workers, and yoga teachers, all with a minimum of 8 years of practice in their fields. To register as a counselor on the site, therapists must have an MA, MS, MSW, Psy. or Ph.D. in clinical psychology, counseling, social work, or related mental therapy field and be licensed by their state board.

Pricing

Plans typically range from $40 - $80 per week. New customers get 20% off the price of their first month of Online-therapy.com. Also, parts of the online therapy platform are currently available for free. This includes eight easy-to-follow sections along with its activity plan, journal, meditation and yoga videos, tests and worksheets. Communication with a personal therapist is not included for free.

Basic Plan

Standard Plan

Premium Plan

Online therapy + daily therapist feedback

Extra therapist support through chat + messaging

Maximum support from your therapist

Pricing

$31.96 / week

$47.96 / week

$63.96 / week

Features

 Online therapy on a secure and confidential platform

 Online therapy on a secure and confidential platform

 Online therapy on a secure and confidential platform

8 easy-to-follow sections, including 25 worksheets

8 easy-to-follow sections, including 25 worksheets

8 easy-to-follow sections, including 25 worksheets

 Yoga and meditation videos, journal, activity plan, and tests

 Yoga and meditation videos, journal, activity plan, and tests

 Yoga and meditation videos, journal, activity plan, and tests

Daily therapist feedback Mon-Fri

Daily therapist feedback Mon-Fri

Daily therapist feedback Mon-Fri

 

1 therapist live video, voice or text chat session/week

2 therapist live video, voice or text chat sessions/week

 

Support via messaging

Support via messaging

 

 

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How to Sign Up

You can sign up for Online-Therapy.com on both desktop and mobile devices, but there is no mobile app as of yet. 

To sign up: First, visit Online-Therapy.com and select your area of concern. Then select whether you’d prefer a female or male therapist; choose text, video or voice support; state who referred you to the site, and hit "continue." You'll then be directed to an account creation page to provide your name, location, email, and password. With an account created, you'll be assigned a relevant therapist to guide you through the live chat, messages, and worksheets you use to access the platform.

Once signed up, you can access the free services detailed above. But to speak to a therapist, you must choose a subscription plan.

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User Experience

Online-Therapy.com provides users with a series of hands-on tools that ensure a strong user experience. The core section of its program is comprised of video guides alongside audio, reading material, and practical activities. 

Alongside this, users complete a daily diary, regular tests, and worksheets that track their progress and monitor their treatment. They can also watch videos on mediation, yoga, and therapy, participate in meditation and yoga classes, and contribute to forums where they can communicate with people who may be going through similar situations.

The site is also home to an extensive knowledge base and an FAQ section that helps users discover all the information they require. It also provides a 24-hour live chat service on weekdays and guarantees all emails will be answered within 24 hours.

Privacy

Online-therapy.com is HIPAA compliant; only you and your therapist have access to your information, and all data transmitted is encrypted. Your information is stored for two years, after which it’s automatically deleted. You can change this preset period manually, or delete your account and your information completely. The site complies with global data privacy regulations such as CCPA and GDPR, and details how it uses customer data in its Privacy Policy.

Company Overview

Online-Therapy.com took its first client in September 2009 and has since helped over 25,000 people. The service was founded by Dr. Elizabeth Lombardo, a licensed clinical psychologist with a Master’s degree in Physical Therapy and a Ph.D. in Psychology. She has delivered several popular TED Talks on science-based self improvement, is frequently interviewed by leading media outlets like CNN, Forbes, and The Wall Street Journal, and is considered Shaquille O'Neal's "head coach for happiness."

Another key member of the therapy team is Dr. Steven Gans, MD, an assistant clinical professor in psychiatry at Harvard Medical School. He is a board-certified psychiatrist affiliated with McLean Hospital in Belmont, Massachusetts, where he leads a team-based approach to the acute management of patients with serious mental illness.

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