Our take on MDLive
Last Updated: October 2024
MDLive is a leading telehealth organization that includes a network of board-certified doctors across a range of medical fields, including medical health, behavioral health and dermatology. MDLive’s online therapy platform connects you with licensed therapists for the treatment of anxiety, depression, stress management and more from the comfort and privacy of your home. In addition to talk therapy, MDLive also offers psychiatric assessment and medication management for a range of mental health conditions, including anxiety, bipolar disorder, depression and PTSD. This provides the added convenience of receiving your therapy and medication management from one secure, convenient and private platform.
Visit SiteMDLive ensures that their doctors, psychiatrists and therapists are US Board Certified. They are also vetted as per the NCQA (National Committee for Quality Assurance) and the URAC (Utilization Review Accreditation Commission) requirements in each state. MDLive providers have a minimum of 15 years of experience.
Pricing can vary based on service, medication management and insurance eligibility, but will typically range from $108 - $284 per session.
Signing up is simple, whether you're doing so on your smartphone, tablet or desktop. Simply click the "Get Started" button, which will take you to a brief intake form with your name, contact and preferred login credentials.
After this, you're redirected to the next section where you enter your phone number, birthdate, and gender, and confirm whether MDLive is provided as a benefit through your employer. Finally, you're asked to choose your coverage option. Once you're signed up, you can select from your choice of licensed therapists and psychiatrists and have your problem addressed.
MDLive understands that navigating behavioral health therapy can be a challenge, and the platform’s aim is to make the user experience as intuitive and hassle-free as possible. MDLive’s virtual platform gives you access to a national network of licensed behavioral health professionals, and the network includes both counselors and psychiatrists. The provider directory is easy to navigate and provides extensive details on counselors and psychiatrists to make decisions confidently. You can access your care professional via any device, and the MDLive mobile app offers the full capabilities of a desktop experience on-the-go. In addition, the secure communications portal allows you complete confidentiality with your provider.
As a result, 86% of MDLive clients who complete a first session continue to use the platform, and 8 out of 10 patients show improvement over time. In addition, 93% of MDLive users say they are satisfied with their experience.
MDLive is a secure, HIPAA-compliant platform, and your health information stays confidential. You can request that your account be deleted and with an account deletion, your information will also be deleted.
MDLive was established in 2009 and has since become a growing, reputable online medical service provider with a team of highly qualified therapists and psychiatrists. The company is a leading telehealth provider of online and on-demand healthcare and software that benefit patients, hospitals, employers, payers, physician practice groups and accountable care organizations. MDLive strives to put consumers in control with direct and secure on-call video and phone consultations with therapists and mental health professionals to make the therapy and medication management process transparent, flexible, and accessible.
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