Faithful Counseling Review

Last Updated: October 2024

Our Summary Takeaway

Faithful Counseling
1,534 reviews on 2 websites

Faithful Counseling is a leading online therapy and e-counseling platform for people seeking mental health counseling from a Christian perspective. For devout Christians, finding online therapy that respects and considers one’s faith practice can be challenging, and Faithful Counseling seeks to change that. All counselors are licensed, highly qualified counselors and are also practicing Christians who have completed the Faithful Counseling statement of faith. Users can choose the extent to which they want religion involved in their therapy, and people of all (and no) faith backgrounds are welcome to use the service. Most users are matched to a counselor within 24 hours, and there is a 7-day free trial period, allowing you to get started immediately and determine whether this platform works for your needs. Faithful Counseling is part of the larger BetterHelp network of licensed counselors and therefore requires the same high standards of clinical experience and training.

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Speciality Areas

Faithful Counseling offers therapy services from a Christian perspective, covering both the psychological and the spiritual aspects of therapy. This helps promote a more thoughtful connection that improves the healing process. Their specialty areas include:
  • Addiction
  • Anger management
  • Anxiety
  • Bipolar disorder
  • Depression
  • Eating disorders
  • Family
  • Grief
  • Intimacy issues
  • LGBTQ+ Support
  • Life transitions
  • Parenting
  • Relationships
  • Religion 
  • Self-esteem
  • Sleeping disorders
  • Social behavior
  • Stress
  • Substance abuse
  • Trauma and abuse

Therapist / Counselor Qualifications
and Screening Process

Faithful Counseling takes their screening process seriously. Each therapist holds either a Master's or a Doctorate Degree in their field of practice and must be vetted and certified by their state's professional board. Each counselor has at least three years and 2,000 hours of experience. Their credentials include at least one of the following:

  • Doctor of Philosophy (Ph.D.) or Doctor of Psychology (PsyD)
  • Licensed Marriage and Family Therapist (LMFT)
  • Licensed Clinical Social Worker (LCSW) or Licensed Master Social Worker (LMSW)
  • Licensed Professional Counselor (LPC)

Also, each of their counselors has self-identified as a practicing Christian and affirmed that his or her beliefs align with the Faithful Counseling Statement of Faith:

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Pricing

One of the benefits of Faithful Counseling is that they don't use payment plans like most other online therapy services. Instead, they charge a $40 to $70 per week flat fee rate (billed monthly). This flat fee gives users unlimited access to services. Members have access to unlimited text, video, or phone-based therapy. Plus, you can cancel the service at any time. 

How to Sign Up

Signing up is straightforward, and you will be guided through a set of onboarding questions to understand more about you and your needs. The onboarding quiz will ask questions such as, "How old are you?" and "Are you currently experiencing anxiety?" We particularly appreciated that they will even ask whether you’re comfortable with English or need a therapist who speaks another language. 

They also ask questions about your faith, and you will be able to choose the extent to which you want religion to be involved in your counseling sessions. For example, you can select "counseling from a Christian perspective," "spiritual counseling on faith-based matters," or "holistic counseling addressing psychological and spiritual components." 

When you sign up, the platform also helps you set goals and expectations. Overall, the signup process includes about 20 questions and takes roughly 5-10 minutes to complete. 20 questions can feel like a lot, but going through this process thoughtfully will allow you to get the most out of your therapy once you start. Once you finish the personal survey, you'll create a private account, and users have the option to set up their accounts under an alias if they don't want to use their real name. 

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User Experience

Faithful Counseling provides a user-friendly experience.  After signing up, users are welcomed to their private chat room, where a message from their therapist awaits. The Faithful Counseling algorithm will choose a therapist based on your initial survey, but you can switch therapists if you feel you're not a good match. 

The chat room looks like an advanced version of WhatsApp, with a layout similar to many online chat rooms. Users can attach files and photos, change font size, and even mark messages as urgent. Because this is a private chat, the messages are never deleted, which means you can go back and check your previous conversations with your therapist. 

Privacy

Everything you share with your therapist is protected under state and federal laws, just as they are in an in-person therapy session. Faithful Counseling's platform uses state-of-the-art safety technology to guarantee confidentiality and privacy, and they allow users to remain anonymous — which adds another level of security. Finally, you have access to privacy controls which allow you to delete every message you've shared if you wish to do so. 

Company Overview

Faithful Counseling is a reputable, reliable, and ground-breaking service that offers a unique solution to those searching for faith-based mental health assistance. Faithful Counseling is part of the larger, reputable BetterHelp network of licensed counselors, and many users find that mental health therapy with a spiritual approach helps them receive more holistic guidance from their sessions. 

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